Shipping & Returns

Shipping Policy

Order Processing Time: All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 3–5 business days ($5.99 / Free on orders over $50).
- Express Shipping: 1–2 business days ($14.99).
Order Tracking: When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 24 hours for the tracking information to become available.
P.O. Boxes and APO/FPO: We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

30-Day Return Window: We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Return Eligibility: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
How to Initiate a Return: To start a return, you can contact us at support-slf@webslf.org. If your return is accepted, we will send you a shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and Issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Refunds: We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 5 to 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.